FDM/FOQA Explained

FDM/FOQA Explained


FDM/FOQA products and services

Simply put, we are the world leader in outsourced Flight Data Monitoring (FDM) and Flight Operations Quality Assurance (FOQA) products and services.

We deliver a comprehensive range of innovative FDM/FOQA products and services, and can help you maximise operational efficiency and minimise risk, whether you are large or small, commercial or corporate, operating fixed- or rotary-wing aircraft.

What are the benefits of an FDM/FOQA programme?

  • Comply with international civil aviation regulations
  • Identify flights operating outside safety limits
  • Identify operational trends
  • Enhance crew training and performance
  • Recognise savings through fuel and engine trend monitoring

How we can help

Our innovative web-based POLARIS technology allows you to analyse your data whenever you need it, whether in the office or in the field, anywhere there is an internet connection. Migrate between our full service option to an in-house solution as your operation grows/changes.

Our FDM Service – powered by POLARIS

We believe that outsourcing is the most cost effective method of carrying out FDM/FOQA, by reducing your overheads of training and recruitment of personnel, covering personnel leave and sickness, provision and maintenance of software and hardware, and indeed on the use of flight crew on the routine tasks of the FDM/FOQA process. With our FDM Service solution, you receive all the benefits of the in-house option, but you also get :

  • Over one hundred safety events monitored
  • A team of highly qualified and experienced flight safety specialists performing analysis
  • The highest ratio of analysts to aircraft in the industry
  • Automated maintenance inspection alerts within one hour of download
  • Validated events within one business day of download
  • 24/7 technical support 


Because POLARIS is entirely web-based, you don't have to worry about downloading, maintaining, upgrading or storing software.

While we believe we offer a complete range of FDM/FOQA products and services, our clients tell us that what we actually give them is security, certainty, and peace of mind.

If you'd like to experience our service for yourself, contact us for more information.

"The new POLARIS website is so user-friendly I have been able to start using it without training on it. I still have not run into any blocks or issues and the more I use it the more I realise how valuable it is."

Tyler Campbell
Manager of Operations Safety
Mesa Air Group

Read our case studies

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Flight Data Services is a member of:

era Flight Safety Foundation Member United Kingdom Flight Safety Committee Air Safety